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Google My Business is Now Google Business Profile — Here’s How to Use It!

SEO - Search Engine Optimization

Google My Business is the go-to platform for businesses that want to be found on Google. But now, in 2022, Google Business Profile is the new kid on the block and it’s time to make a choice.

Do you want your business to show up on Google Maps? Are you tired of having to maintain yet another social media profile? To be successful in today’s competitive marketplace, you need to stay up-to-date and on top of your game.

With just a few clicks, you can create a business profile. I’ll show you how.

Transcript

0:00
if you want your business to be found
0:01
locally you’ll no longer be using google
0:04
my business to do it that’s right google
0:07
just replaced google my business with
0:09
google business profile so
0:12
what’s that mean for your existing
0:14
google my business listing or if you’re
0:16
a new business how do you get set up
0:18
with a brand new google business profile
0:21
i’m going to cover it all right here in
0:23
this video i’ll explain the move from
0:25
google my business to google business
0:26
profile what’s different now and how to
0:29
use it to both list your new business
0:32
and manage an existing listing even if
0:35
you made it using that super outdated
0:37
google my business because here’s the
0:39
thing every small business especially
0:41
local businesses
0:43
still needs to list themselves on google
0:45
so that you can show up right here in
0:48
the map listings and in those organic
0:50
listings underneath it too
0:52
and we used to do this through google my
0:54
business but
0:56
since they like to shake things up every
0:57
few years just as we’re getting the hang
0:59
of it
1:00
we now not only get a name change but a
1:03
minor tweak to how we use it too so in
1:06
short google my business is being broken
1:09
up into two distinct parts so bigger
1:12
businesses with multiple locations are
1:15
pretty much going to continue to use the
1:17
current google my business experience
1:19
except it’s now going to be renamed
1:21
business profile manager pretty much
1:24
going to be the same experience on a
1:26
dedicated website like we’re used to uh
1:29
using now with google my business but
1:31
then smaller businesses with just one
1:34
location are being transitioned over to
1:36
google business profile
1:38
which is still going to remain largely
1:40
the same but how you claim your listing
1:43
and then edit your listing is going to
1:44
be slightly different and don’t worry if
1:47
you have a listing you already set up
1:48
through google my business you don’t
1:50
need to redo it in the new system
1:52
everything is going to be you know
1:54
carried over but this is all meant to be
1:56
a simplification of the whole process so
1:59
if you’re ready let’s just jump into the
2:00
computer so i can show you how to do it
2:02
okay so here we are just at google.com
2:05
and the way you’re going to want to
2:06
claim your listing is you’re simply
2:08
going to type in the business address so
2:10
i’m going to go ahead and pop mine in
2:12
here
2:17
and any instance where it pops up okay
2:19
so i’m just going to search on that
2:20
address and then you’re going to go up
2:22
to maps then over here on this left
2:24
sidebar you’re just going to go down to
2:26
add your business and here’s where you
2:28
can start building out your business
2:29
profile starting with your business name
2:31
so for the the purposes here i’m going
2:33
to do a fictitious photo booth rental
2:35
business so i might call it
2:41
black box photo booth rental now i do
2:43
want to point out here something so this
2:44
is kind of a pro tip basically having
2:47
the keywords in your business name will
2:50
help you rank however i want to be very
2:52
clear about this google doesn’t want you
2:54
including keywords in your business name
2:57
if that’s not actually part of your
2:59
business name so my point here is if
3:01
you’re at a point in your business where
3:03
you’re still coming up with the name
3:05
rather than calling this business
3:07
something like black box studios or
3:09
black box
3:11
photography you might want to be very
3:14
specific in exactly what you offer
3:17
because that way it does give you a big
3:19
boost when people would be typing in
3:21
photo booth rental so definitely worth
3:23
doing that or possibly even thinking of
3:26
maybe doing a legal name change of your
3:28
business if you’re kind of in those
3:29
beginning stages and you can do that so
3:32
all right so moving on to business
3:33
category here you’re going to start kind
3:35
of typing in something and they’re going
3:37
to give you a bunch of options so i’m
3:38
just going to start typing in photo
3:40
booth so i’m actually not going to use
3:42
photo booth and here’s why this is a
3:44
really specific example but it does get
3:46
you thinking about you know trying to
3:48
think about your business in the right
3:49
way so photo booth would refer to just a
3:52
stand-alone photo booth that’s out
3:54
somewhere that that’s your business
3:56
that’s not what we have here though if
3:57
it’s a photo booth rental company it’s
3:59
really going to be more of a photography
4:01
service
4:03
so i’m going to choose photography
4:05
service but a lot of times there’s going
4:06
to be multiple options that you could
4:08
choose so really the name of the game
4:10
here is to choose the one that you think
4:12
is the most appropriate for your
4:14
business if you’ve got multiple options
4:16
also
4:17
maybe the thing that people would be
4:20
searching for the most so in our case i
4:22
think photography service definitely
4:24
fits the bill more than these others so
4:25
i’m going to choose that and then click
4:27
on next now here you’ve got a choice or
4:30
i mean you kind of have a choice but
4:31
it’s kind of going to be dictated by
4:33
your circumstances so what they’re
4:35
asking here is
4:36
is this a business address that people
4:40
would show up to like a store or an
4:43
office so i think a lot of you watching
4:45
this are probably you probably more work
4:47
from home in which case you really
4:48
wouldn’t want your address to show up
4:51
here so i’m going to choose no for the
4:53
purposes of this but if you’re a
4:54
storefront if you’re a restaurant if
4:56
you’re the kind of office where you
4:58
wouldn’t mind foot traffic just popping
5:00
in then you would do yes let me click on
5:02
next so here’s where you can specify
5:05
where you actually serve customers if
5:07
you travel out or if you just work from
5:10
home and it’s all remote but i do want
5:11
to be very clear about this part so a
5:13
lot of people think that typing in as
5:16
many areas as possible is going to help
5:19
them rank in all those areas that is not
5:21
the case unfortunately
5:23
one of the biggest ranking factors of
5:25
showing up in the maps or not is just
5:27
how close the person is to your actual
5:30
address so i could type in every zip
5:33
code in america here or just choose i
5:35
think you can actually just choose um
5:36
the whole country right yeah so you can
5:38
choose a whole country you could choose
5:40
worldwide if you wanted to or you can
5:42
choose a state a city zip codes you name
5:45
it i’m just going to type in
5:46
chicago here or actually chicago land
5:49
where this would show to people that i
5:51
could travel out to any of the suburbs
5:52
in the chicagoland area versus you know
5:55
being rigid i only serve chicago so i’m
5:58
going to choose chicagoland here and
6:00
that’s basically going to put a map
6:02
as you see right here in this little
6:04
illustration when people are searching
6:06
for your business it’ll basically have a
6:08
map drawn of the areas that you serve so
6:11
they know if you’ll go to them or not
6:13
and you could choose more cities here
6:15
like let’s say we did you know we would
6:17
travel out to the milwaukee area or um
6:20
you know anywhere in ohio or something
6:22
we could type in more of those here and
6:24
then when once we’re happy with our
6:26
selections we just choose next now here
6:28
you gotta put in your phone number
6:31
and your web address so i’m just gonna
6:32
type in
6:36
that and then click on next okay so here
6:39
is now when we have to actually take the
6:40
step of verifying our listing and the
6:42
way we do that is they send out a
6:44
postcard to your address because
6:47
otherwise think about it if you could
6:48
just say your address was anywhere and
6:50
show up anywhere so this is really how
6:52
they verify that you are who you say you
6:54
are but just so you know if you’ve if
6:56
you’ve said that you didn’t want your
6:58
address to be seen they are not going to
7:00
publish this address this is literally
7:02
just for them to send that postcard they
7:04
have the info they don’t pass it on to
7:06
anybody else
7:09
okay and once you’ve got your address in
7:11
here just click on next and sometimes
7:13
they give you options here like i’ve
7:14
heard of being able to be verified by a
7:16
phone number so like a text sometimes
7:18
but that’s pretty rare usually it is the
7:20
postcard so i’m just going to type in my
7:23
contact name here so it’ll send to the
7:25
right person at the right address and
7:27
just make sure your address looks good
7:29
and everything is accurate and then
7:30
click on mail and then that’s going to
7:33
trigger them actually mailing that
7:34
postcard out to you and here it says
7:36
you’re going to get your postcard with
7:37
the verification code on it in about
7:39
five days you’re just going to want to
7:41
look out for it and then click on
7:43
continue cool so even without verifying
7:45
there’s still quite a bit of work we can
7:47
do here to kind of get our listing up
7:48
and running before we verify it so the
7:51
first thing we want to do here is choose
7:53
all the different services that we
7:55
provide and it’s going to come
7:57
pre-populated with some based on the the
8:00
business type that you said so i’m going
8:02
to probably get rid of headshots and
8:03
portraits since this is a photo booth
8:05
rental i’m picturing it’s more for
8:07
events and weddings that kind of thing
8:09
so i’ll do events and parties and let’s
8:11
see show more yeah wedding and
8:13
engagement i’ll do that and then custom
8:15
service if you don’t if you can’t find
8:17
what you want you can definitely create
8:19
your own here so i’m going to type in
8:21
photo booth rental and then next all
8:24
right so here’s where we add our
8:25
business hours you know let’s say you
8:27
were monday through friday i’m just
8:29
choose all these and then you just pop
8:31
in your you know let’s say 9 a.m
8:35
to 5 p.m
8:36
and then you just do that for all these
8:46
and then once you have it the way you
8:47
want it just click on next and here it
8:49
gives you the option to actually add
8:50
messaging so that people can find you in
8:53
google maps and then message you right
8:55
from there for free so i think that’s
8:57
something that anybody should opt in for
9:00
so i’m going to click on next and i
9:02
thought it was going to bring us to
9:03
something to set that up but i guess
9:04
that comes later i think you have to
9:06
actually be verified before that can
9:08
actually work so now they’re just taking
9:10
us to the next step which is to add the
9:12
business description so here’s where you
9:15
want to really
9:16
make good use of this space and use
9:19
persuasive language that talks about
9:21
your benefits not just all the logistics
9:24
and the the facts so i might type in
9:26
something like
9:33
black box provides photo booth rentals
9:35
for weddings corporate events bart
9:37
mitzvahs if it’s a celebration we’ll
9:39
bring the fun
9:40
we come with all the backdrops props and
9:42
accessories to set any tone from high
9:43
end sophisticated to wild and crazy so
9:46
the reason i’m reading that is just to
9:48
kind of show you the kind of
9:50
stuff that you should be including right
9:52
we’ve got the keyword here photo booth
9:54
rentals which is a little bit important
9:55
you definitely want that in there just
9:57
so people know that you are the company
9:59
that they’re looking for keywords don’t
10:02
really play a huge role here in being
10:04
found but why not use them in the space
10:07
it couldn’t hurt right we talk about the
10:08
different use cases you know weddings
10:10
corporate events and then we bring up a
10:12
benefit here how we bring the fun and we
10:14
bring the backdrops we basically come
10:16
prepared you’re making the case for why
10:19
someone would want to work with you
10:20
rather than you know a lot of people
10:22
would just say the the cities they serve
10:24
and just we do weddings we do corporate
10:27
events
10:28
very dry you want to be a little more
10:30
persuasive than that so once you get it
10:33
the way you want it we’re just going to
10:34
click on next and now we can add in
10:36
photos and i highly recommend not
10:39
skipping this step so i’m just going to
10:40
click on add photos and i’ve got a bunch
10:42
here i’m just going to drag them all
10:43
over onto the stage so you just have all
10:45
your you know photos in jpeg format and
10:48
you can just drag them one by one or
10:50
batch do them whatever works for you so
10:52
i’ve got a logo here we’ll set that
10:53
later and then we’ve got all these other
10:54
photos for now i’m just going to click
10:56
on next and this is all about
10:58
advertising on google i’m going to skip
11:00
this this is kind of a whole other video
11:03
so i’m just going to click skip for now
11:04
your business profile is almost ready
11:06
continue cool so it’s telling us now
11:08
that we’re still pending verification we
11:09
don’t have that yet but let’s go ahead
11:11
and finish this profile out as much as
11:12
we can before we get that postcard so
11:15
the first place i want to take you to is
11:17
over here on the sidebar we’re going to
11:18
go to info and see how right here we
11:21
have photography service we’ve basically
11:23
selected our primary category here
11:26
however i’m bringing the pro tips in
11:28
this video and you don’t want to just
11:30
choose one category you also want some
11:32
secondary categories so i’m going to
11:34
click on the little pencil icon next to
11:36
it to edit that and if you wanted to
11:37
change your primary category you would
11:39
do that here but we’re just going to
11:40
click on add another category i’m just
11:43
going to type in photo and see what else
11:45
pops up so
11:46
uh photo oh i’m going to do photo booth
11:48
as a secondary category
11:50
and then photographer add another
11:53
category now maybe something about
11:54
weddings weddings wedding photographer
11:57
okay there we go we’re not quite a
11:58
wedding photographer but it fits in the
12:00
category i’ll do another wedding thing
12:02
because i saw wedding service
12:06
i think that fits and then maybe event
12:14
okay i’m actually not seeing anything
12:15
for that so just x out of there but i’m
12:17
pretty happy with all these selections
12:19
as secondary categories so let’s click
12:20
on apply
12:23
uh see for photo booth it’s giving us
12:25
trouble okay yeah this is what i was
12:26
talking about before so sometimes
12:28
something will not be available to you
12:29
because for this they’re saying you need
12:32
to have a location um that appears on
12:35
the map so let’s just get rid of photo
12:36
booth click on apply now we’re still
12:38
under info um i want to direct your
12:40
attention to a few more places so um
12:43
attributes is one so i’m going to click
12:44
on that so basically this is going to
12:46
depend on your business type and they
12:48
give you these different um signifiers
12:51
that you can use if they apply to you
12:53
which will appear sometimes in the
12:54
google map listings so you know if we
12:57
identified as black owned or
12:59
veteran-owned or woman-owned we might
13:01
want to identify that here and lgbtq
13:03
friendly yeah if it’s a wedding business
13:05
i would definitely check that and then
13:07
click on apply and then opening date so
13:09
the reason you want that is because a
13:11
lot of times people don’t check this at
13:14
all and then it just says you know one
13:16
year in business and you don’t want that
13:18
necessarily and if you’re putting this
13:19
up for the first time you may be new but
13:22
as time goes on this way it’ll it’ll
13:24
allow you to be shown as you know five
13:26
years in business seven years in
13:28
business which just looks better and
13:29
better as time goes on so i’m just gonna
13:32
do 2021 let’s do november that’s when
13:35
i’m making this let’s just say november
13:37
15th all right and if we hadn’t already
13:39
added photos we might we would do that
13:41
over here you can also do it over here
13:43
on the left sidebar okay so moving on
13:46
from info let’s go down to services next
13:48
you really want to make sure that all of
13:50
your services are listed and filled out
13:52
completely this is really going to help
13:54
you be found when people are searching
13:56
for specific services that you may offer
13:58
so it’s giving you all these uh options
14:00
for under each of the main categories we
14:02
picked so this is our main category and
14:05
these are our secondary categories and
14:06
under each of them has all these
14:08
different services so you just want to
14:09
click on each one
14:11
you want to do a brief description about
14:13
it they give you 300 characters you
14:15
don’t have to use all of that but just
14:16
make sure you’ve described the service
14:18
completely and then you want to do a
14:20
price i highly recommend i at least
14:23
doing a you know range you know from i
14:26
don’t know 500 dollars and you know
14:28
that’s basically like a starting price
14:30
at that point that’s really going to
14:32
help people decide if you’re for them or
14:33
not and once you’re done click save and
14:35
you’re just going to want to do this for
14:36
all the rest of these as well you want
14:38
to make sure your profile is as filled
14:40
out as completely as possible that’s
14:42
really going to help you in ranking okay
14:44
so now we’re going to go over to photos
14:46
so we already uploaded a bunch of them
14:48
but we want to now specify
14:50
a few for sure so we want to specify our
14:53
logo and our cover photo that’s going to
14:55
show up as the main
14:57
photo when people do a search for your
14:59
business so let’s go ahead and choose
15:00
photo here and if we didn’t already have
15:03
our logo file we would drag the file
15:05
right here but we already have it under
15:07
albums and i’ve got it right here and
15:09
then we just want to make sure we’ve got
15:10
the whole thing selected i highly
15:12
recommend if you’re doing a logo it’d be
15:14
it fit very nicely in a square because
15:17
that’s actually how they display it so
15:18
i’m going to click on set logo and then
15:20
cover i’m going to choose the cover
15:22
photo as well and here it’s not giving
15:24
us the option of in the album so i’m
15:26
just going to go ahead and drag it back
15:27
over again i’ll just drag that over it’s
15:29
not the best picture in the world but
15:31
ideally it’s a stock photo but ideally
15:33
you’d have one that really represent
15:35
represent your business the best as you
15:37
possibly can and the next thing we want
15:39
to do now this is really important and
15:41
this is something that not most people
15:43
on youtube talk about when they go over
15:44
this but you want to go up to posts i’m
15:47
going to click on create your first post
15:49
what i highly recommend you do is create
15:51
an evergreen offer that you can
15:54
basically advertise so when people type
15:56
in your business name when that uh that
15:59
side panel comes up on the right side of
16:00
the screen with all of your business
16:02
information it’s gonna have an offer for
16:04
them so i want you to think about what
16:06
is the thing you could either give away
16:09
for free to bring people in for the
16:11
first time or at least a really good
16:13
discount that’s going to incentivize
16:15
people to want to work with you for the
16:16
first time and these used to be really
16:18
clunky because offers all these posts
16:20
used to last for seven days so you’d
16:23
have to keep redoing it but the cool
16:25
thing i think that is still the case
16:26
with you know what’s new and events or
16:29
at least with what’s new rather but with
16:30
offers you can specify how long it’s
16:33
good for so for instance if i wanted to
16:35
drag this out until
16:37
you know november 24th 2025
16:40
i could do that so you just want to give
16:42
your offer a title like
16:46
you know buy one get one by two hours
16:48
get two free and then under more details
16:50
here’s where you’d want to really talk
16:52
about the specifics of the offer
17:05
you know just make sure it’s very
17:06
specific and then if you have any terms
17:08
and conditions like any limitations on
17:11
this or whatever you put that in here if
17:12
you have a coupon code you can put that
17:14
in or if you just have a link to a
17:16
landing page which is what i might
17:18
recommend you do so on your website
17:20
you’d create a specific page all about
17:22
that offer where they can read all about
17:24
it they can click through to schedule it
17:25
how you handle it’s up to you but we
17:27
have one more step and that is to add a
17:29
photo so i’m going to click there i’m
17:31
just going to go to our albums and
17:33
choose one that i’ve already got right
17:34
here upload photos cool so what you’ve
17:37
got here now is just a really good
17:39
business driver for anyone coming to
17:42
visit you for for the first time so i’m
17:43
going to click on publish okay so
17:46
i misspoke earlier i cannot set this out
17:49
for more than a year it has to be a year
17:51
away so i’m just going to say november
17:52
1st 2022 so basically you have to do
17:56
this
17:57
year by year so now i’ll click on
17:59
publish all right so that’s done the
18:01
only thing left to do now is wait five
18:03
days for our postcard so we can finish
18:05
this up
18:06
it’s been one week
18:10
okay so i’ve got my postcard in the mail
18:12
and it’s told me i need to go to
18:13
google.com
18:15
verify my business which is where we’re
18:18
at right now and i will also say if a
18:21
week has gone by and you still haven’t
18:23
gotten your postcard you may need to
18:25
also come back to this page again it’s
18:27
google.com verify my business and then
18:30
in that case you just click on mail
18:32
again but in our case we have it so i’m
18:34
just going to type in this five digit
18:36
code we have here
18:38
and then click on verify
18:40
cool so now it says it was accepted it
18:43
may take a few minutes to verify
18:45
completely i’m just going to click on
18:46
next and i’m just going to click on skip
18:48
here skip on advertising and now we can
18:51
go back to our profile by clicking on
18:53
continue to finish up any edits that we
18:55
weren’t able to do before and again
18:58
everything lives over here on the left
18:59
so if you want to add more photos you
19:01
just click on photos and you can add
19:03
those here
19:04
services same thing everything is pretty
19:06
much the same as it was before now we
19:08
just have more things that we’re able to
19:10
do because we are in fact verified so
19:13
but what if you’re watching this video
19:14
because you already had a google my
19:16
business listing but you just need to
19:18
know the new way to go in and edit your
19:21
details the way you do that it’s really
19:23
easy you’re just gonna do it from
19:26
a simple google search so you can either
19:28
type in the name of your business
19:30
exactly as it appears
19:31
as exactly as you typed it in to begin
19:33
with in my case that would be
19:37
black box photo booth rental or you can
19:39
just type in
19:41
my business
19:42
and then as long as you’re signed in to
19:44
the same uh google account that you set
19:46
it up with this little box should appear
19:48
right here and then i can click on view
19:51
profile and then we’ve got all these
19:52
options here so we can create an ad
19:54
we can basically add
19:56
questions and answers right here or we
19:58
can add an update or
20:00
an offer remember how
20:02
we have this offer down here that’s how
20:04
that shows up right down here you can
20:06
add another post by clicking right here
20:08
so there’s many ways of doing all this
20:09
let’s just pop through these so we got
20:11
see call history to get your first
20:13
review so that’s a an interesting one
20:15
turn on messaging that way people can
20:17
actually message you from your listing
20:19
directly or if you want to control
20:21
everything else you’re just going to
20:22
click on edit profile from here we can
20:24
edit our business information including
20:26
contact location hours and more
20:30
and we can add all of these other things
20:32
in here just by googling my business now
20:35
if you’re really serious about
20:37
dominating the search results in your
20:38
category
20:39
this is going to be the perfect pairing
20:42
with your new google business profile
20:43
because there’s stuff you need to do on
20:45
your website too
20:47
if you want to be found in local
20:49
searches so just click right here to see
20:51
my proven blueprint for the perfect
20:54
local seo page so when you get this
20:56
right and you get your google business
20:58
profile all set up
21:00
this is how you can wind up in that
21:01
google map three pack which is exactly
21:04
where you want to be right so click
21:06
right here and i’ll show you everything
21:08
you need

Optimized Webmedia Marketing is the best SEO Vancouver company and the best Vancouver SEO company. We offer top-notch search engine optimization (SEO) solutions to companies of all sizes. To learn how we can help optimize your website to attract more visitors, book a free consultation.

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